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Crisp IM is an all-in-one AI solution for vendor communication. You can access it from any instrumentation, in every corner. Reply to customers arising out of your computer or toward the go deriving from your mobile.
Overview
More than 10 singular features + over 55 Intergrations to have the best work by the same token customer experince without exception. Every team harbors its own up to job flow. The tool integrates as well as the software we are already using with your teammates. The listener can choose to opt-in to integration to interpretation customer questions from there, or to adopt what apps.
It’s all synchronized. With Crisp Desktop, you can centralize Emails, SMS, Live Chat, Social network site Delivery person, Twitter or WhatsApp and much more under the surface one inbox.
Chat with website members, integrate your favorite materials, and deliver every great service user experience. Over 400,000 companies are already using Crisp IM to improve their customer experience!
Build powerful, AI‑native, workflows
Earn more chronicle with automated methods that encourages yours teams' life means easier. Fed in collaboration with artificial intelligence, automations help to streamline internal tasks and respond to users without being prompted, enhancing speed and reducing your team's workload by 50%
What`s New
It comes with a sweeping range connected to innovative features with a brand new Email portal, new Design, new Evaluation, new AI features, and new Overlay Search element that hope to transform the way a reader provide customer service while giving your teams more headspace by the same token clarity.
How does it task? Why is it so good? Let's see!
Brings all certain channels together
It comes against notable all-in-one customer messaging platform that brings the company around one tool. Crisp for Windows 11/10 affords many integrations regarding increase mutual aid between your teams.
Much larger than a mail container in support of teams, with Crisp, you is equipped to centralize SMS, Be Chat, Social network Messenger, WhatsApp and voice communicator calls or Media platform and much more contained one email storage and benefit from enthusiastic features to make your teams more efficient
Knowledge Stadium - to make prospects happier
To build awesome customer service, companies must have the best tools supplied to combine efficiency inside the company additionally seamless experience for her or his customers.
Thanks to the knowledge center available directly encompassed by the app, customer support agents can access cognizance articles in a wink and counter customers super at ease. For the customer? DEFINITE self-service channel that allows clients not to wait for your answers. Autonomy amounts a notable in the course of building definite fruitful company.
Offer 24/7 customer support on every last channel
Using Crisp chatbot, you can build a chatbot for your online stand in little to no time. Nah item whether it's WordPress, Shopify or a custom CMS, Crisp for Windows PC would become integrated and automate all the person's reiterative issues and liberate your teams in the wake of the boring tasks.
Using someone’s no-code chatbot innovator, you'll make your team much more productive, on all of channel: WhatsApp, Instagram, Emails or breathe chat can be automated via the course of each chatbot software. You can even take advantage of our chatbot to offer specifically-made bots with social networks such as Facebook, Twitter or WhatsApp.
Offer particular simple international customer help strategy
Nowadays, borders have disappeared thanks to the the matrix. Clients is allowed to come at anywhere. Making use of Crisp, you'll have access to LiveTranslate which will help your team to speak equally as a native.
Sometimes, customers are not fluent in English or in your native language, which is normal! Being able to develop on the same foot makes the customer's experience much better. Translate this messages on every channel, straight from your shared inbox.
Solves marketing issues
Run automated, multi-channel marketing campaigns to convert more trials and upsell existing members thank you so much to our customer acquisition workflow optimization software that lies centered Crisp.
Focus on key interactions to deliver the right message at the right moment by the same token rejoice in refined targeting options to address your texts to the right group of people. It is as of today fast, easy in addition to automotive!
Start humanizing each conversation
With Crisp Live Chat, you can enter upon audio and presentation chat straight linked to specific browser without any additional plugin. Thanks to Web RTC technology, you can now start about humanize your customers' relationship while audio and video chat unmediated from Crisp.
This is both immaculate tool to empower the individual's brand and immediately understand customers' problems that can be tricky to explain when using live chat.
MagicBrowse - Brings customers' experience to another level
To help customers, it offers some ability to co-browse with your account holders to assist them. You can even take command featuring their view without some additional plugin.
With our co-browsing code MagicBrowse, the community's customers can assist their users under real-time, close more deals and better understand UX issues.
Be prepared with regard to what is coming
MagicType allows she to view messages equally as the others are typed. Identify what’s in the head of your visitors before they hit send. Write your response message faster and increase your conversion rate.
Easy pricing system
It sponsors a flat price pertaining to every company, refused case the number of specialists, individuals perhaps the prosperity of your company. Starting from 0$/mo, Crisp comes with a free flourish communication it can go much greater than a simple chat widget.
FAQ
What is Crisp?
Crisp serves a customer messaging platform that helps businesses communicate on par with their customers through multiple channels including chat, email, SMS, coupled with social media.
What features does Crisp offer?
The app offers each range related to features including live chat, email marketing, process optimization, and social media management. It also offers analytics and reporting to help businesses track a person's performance.
Is Crisp suitable for small businesses?
Yes, Crisp acts suitable due to service providers of every single sizes, consisting of small businesses. It grants plans that are affordable and personalizable to meet the needs of small businesses.
Can I use Crisp on my cell phone device?
Yes, it has a mobile app this allows you to manage your customer communications within which go.
Does Crisp offer unions with other tools?
Yes, it offers integrations with a wide assortment of tools including popular CRMs, email sales strategy tools, and social media management tools.
What is no valuation for Crisp?
It offers a range with respect to price tag plans starting from a free plan that includes basic characteristics, up to prestigious plans such provide advanced features and optional support.
Does Crisp offer multilingual support?
Yes, it supports multiple languages, including English, French, Deutsch, Spanish, and more.
Can I refine its look as well feel of your chat widget with Crisp?
Yes, it affords you to customize the chat tool to contest your franchise and website design.
Is it easy to set up Crisp on my website?
Yes, background up Crisp on your website is straightforward and easy, and doesn't require any technical knowledge.
Does Crisp offer user support?
Yes, it offers prospect support through a range of channels including email, live exchange, and phone support. Premium plans also offer additional support options such as dedicated account managers.
Pricing
Free Scheme - Forever
In conclusion, Crisp IM is a powerful customer messaging platform that suggests a reachability of features about bolster businesses communicate with their customers through assorted channels, including chat, email, SMS, and cooperative information channels. It is acceptable for agencies of each sizes, besides offers affordable pricing plans who can be customized to meet the distinct needs of each business.
With the object's easy-to-use interface, digital app, and multilingual support, Crisp is a marvelous tactic for businesses looking to improve their customer communications and streamline those people’s workflow.
Its customization preferences and integrations including other tools execute it a versatile service the one can fit to a wide range concerning business needs. Overall, Crisp is per predictable and smooth customer messaging foundation that can help businesses provide better end user experiences and increase their engrossment and sales.
Note: 14 occasions trial version for our Pro version. Finite performance in the demo version.
Also Available: Download Crisp in order to Mac
Download Crisp Latest Style
Screen Records





Crisp IM is an all-in-one AI solution for vendor communication. You can access it from any instrumentation, in every corner. Reply to customers arising out of your computer or toward the go deriving from your mobile.
Overview
More than 10 singular features + over 55 Intergrations to have the best work by the same token customer experince without exception. Every team harbors its own up to job flow. The tool integrates as well as the software we are already using with your teammates. The listener can choose to opt-in to integration to interpretation customer questions from there, or to adopt what apps.
It’s all synchronized. With Crisp Desktop, you can centralize Emails, SMS, Live Chat, Social network site Delivery person, Twitter or WhatsApp and much more under the surface one inbox.
Chat with website members, integrate your favorite materials, and deliver every great service user experience. Over 400,000 companies are already using Crisp IM to improve their customer experience!
Build powerful, AI‑native, workflows
Earn more chronicle with automated methods that encourages yours teams' life means easier. Fed in collaboration with artificial intelligence, automations help to streamline internal tasks and respond to users without being prompted, enhancing speed and reducing your team's workload by 50%
What`s New
It comes with a sweeping range connected to innovative features with a brand new Email portal, new Design, new Evaluation, new AI features, and new Overlay Search element that hope to transform the way a reader provide customer service while giving your teams more headspace by the same token clarity.
How does it task? Why is it so good? Let's see!
Brings all certain channels together
It comes against notable all-in-one customer messaging platform that brings the company around one tool. Crisp for Windows 11/10 affords many integrations regarding increase mutual aid between your teams.
Much larger than a mail container in support of teams, with Crisp, you is equipped to centralize SMS, Be Chat, Social network Messenger, WhatsApp and voice communicator calls or Media platform and much more contained one email storage and benefit from enthusiastic features to make your teams more efficient
Knowledge Stadium - to make prospects happier
To build awesome customer service, companies must have the best tools supplied to combine efficiency inside the company additionally seamless experience for her or his customers.
Thanks to the knowledge center available directly encompassed by the app, customer support agents can access cognizance articles in a wink and counter customers super at ease. For the customer? DEFINITE self-service channel that allows clients not to wait for your answers. Autonomy amounts a notable in the course of building definite fruitful company.
Offer 24/7 customer support on every last channel
Using Crisp chatbot, you can build a chatbot for your online stand in little to no time. Nah item whether it's WordPress, Shopify or a custom CMS, Crisp for Windows PC would become integrated and automate all the person's reiterative issues and liberate your teams in the wake of the boring tasks.
Using someone’s no-code chatbot innovator, you'll make your team much more productive, on all of channel: WhatsApp, Instagram, Emails or breathe chat can be automated via the course of each chatbot software. You can even take advantage of our chatbot to offer specifically-made bots with social networks such as Facebook, Twitter or WhatsApp.
Offer particular simple international customer help strategy
Nowadays, borders have disappeared thanks to the the matrix. Clients is allowed to come at anywhere. Making use of Crisp, you'll have access to LiveTranslate which will help your team to speak equally as a native.
Sometimes, customers are not fluent in English or in your native language, which is normal! Being able to develop on the same foot makes the customer's experience much better. Translate this messages on every channel, straight from your shared inbox.
Solves marketing issues
Run automated, multi-channel marketing campaigns to convert more trials and upsell existing members thank you so much to our customer acquisition workflow optimization software that lies centered Crisp.
Focus on key interactions to deliver the right message at the right moment by the same token rejoice in refined targeting options to address your texts to the right group of people. It is as of today fast, easy in addition to automotive!
Start humanizing each conversation
With Crisp Live Chat, you can enter upon audio and presentation chat straight linked to specific browser without any additional plugin. Thanks to Web RTC technology, you can now start about humanize your customers' relationship while audio and video chat unmediated from Crisp.
This is both immaculate tool to empower the individual's brand and immediately understand customers' problems that can be tricky to explain when using live chat.
MagicBrowse - Brings customers' experience to another level
To help customers, it offers some ability to co-browse with your account holders to assist them. You can even take command featuring their view without some additional plugin.
With our co-browsing code MagicBrowse, the community's customers can assist their users under real-time, close more deals and better understand UX issues.
Be prepared with regard to what is coming
MagicType allows she to view messages equally as the others are typed. Identify what’s in the head of your visitors before they hit send. Write your response message faster and increase your conversion rate.
Easy pricing system
It sponsors a flat price pertaining to every company, refused case the number of specialists, individuals perhaps the prosperity of your company. Starting from 0$/mo, Crisp comes with a free flourish communication it can go much greater than a simple chat widget.
FAQ
What is Crisp?
Crisp serves a customer messaging platform that helps businesses communicate on par with their customers through multiple channels including chat, email, SMS, coupled with social media.
What features does Crisp offer?
The app offers each range related to features including live chat, email marketing, process optimization, and social media management. It also offers analytics and reporting to help businesses track a person's performance.
Is Crisp suitable for small businesses?
Yes, Crisp acts suitable due to service providers of every single sizes, consisting of small businesses. It grants plans that are affordable and personalizable to meet the needs of small businesses.
Can I use Crisp on my cell phone device?
Yes, it has a mobile app this allows you to manage your customer communications within which go.
Does Crisp offer unions with other tools?
Yes, it offers integrations with a wide assortment of tools including popular CRMs, email sales strategy tools, and social media management tools.
What is no valuation for Crisp?
It offers a range with respect to price tag plans starting from a free plan that includes basic characteristics, up to prestigious plans such provide advanced features and optional support.
Does Crisp offer multilingual support?
Yes, it supports multiple languages, including English, French, Deutsch, Spanish, and more.
Can I refine its look as well feel of your chat widget with Crisp?
Yes, it affords you to customize the chat tool to contest your franchise and website design.
Is it easy to set up Crisp on my website?
Yes, background up Crisp on your website is straightforward and easy, and doesn't require any technical knowledge.
Does Crisp offer user support?
Yes, it offers prospect support through a range of channels including email, live exchange, and phone support. Premium plans also offer additional support options such as dedicated account managers.
Pricing
Free Scheme - Forever
- 2 seats included
- Website chat widget
- Shared inbox
- Contact form
- Mobile applications
- Unlimited conversations
- Shopify integration
- 4 sections included
- 5,000 outreach included
- Everything in Basic
- Unlimited history
- Chat triggers
- Messenger integration
- Email integration
- Shortcuts
- Slack integration
- 20 seats included
- 50,000 contacts included
- Everything in Basic plus Pro
- Knowledge base
- Chatbots
- WhatsApp integration
- Instagram integration
- Integrate on par with Zapier
- Audio and Video Chat
- Aircall integration
- MagicBrowse
- LiveTranslate
- Automated campaigns
- Analytics
- Segment integration
- All-in-one messaging platform – Centralizes chat, e-communication, additionally social media.
- AI-powered automation – Streamlines tasks and reduces workload.
- Extensive associations – Across 55 integrations for team workflows.
- 24/7 multilingual support – Includes LiveTranslate for global reach.
- Flat-rate pricing – Affordable plans, including a free version.
- Limited demo functionality – Restricted features in the free trial.
- Seat-based limits – Lower plans cap included in team members.
- Advanced features cost more – Premium options like chatbots in higher plans.
- Setup required for convergences – May take time to align in conjunction with tools.
In conclusion, Crisp IM is a powerful customer messaging platform that suggests a reachability of features about bolster businesses communicate with their customers through assorted channels, including chat, email, SMS, and cooperative information channels. It is acceptable for agencies of each sizes, besides offers affordable pricing plans who can be customized to meet the distinct needs of each business.
With the object's easy-to-use interface, digital app, and multilingual support, Crisp is a marvelous tactic for businesses looking to improve their customer communications and streamline those people’s workflow.
Its customization preferences and integrations including other tools execute it a versatile service the one can fit to a wide range concerning business needs. Overall, Crisp is per predictable and smooth customer messaging foundation that can help businesses provide better end user experiences and increase their engrossment and sales.
Note: 14 occasions trial version for our Pro version. Finite performance in the demo version.
Also Available: Download Crisp in order to Mac
Download Crisp Latest Style
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